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I purchased the home a few months ago, when they give you the key, it's a nightmare to get warranty items fixed. I have a pantry that gets very hot, I submitted a warranty claim, warranty guy Kevin said his manager said nothing can be done. I asked to speak with him supervisor, Mike called and said "nothing can be done". Food is being stored in the pantry and the heat will cause the food to not last long and Ryan Home or any of their field personnel is not will or even try to resolve the problem. On average, 2 companies rated Rhino Custom Homes with mostly constructive feedback on past and ongoing construction projects. Analyzing permits over the last 4 years shows that Rhino Custom Homes mostly works on new construction projects.
Their license was verified as active when we last checked. If you are thinking of hiring Rhino Custom Homes LLC, we recommend double-checking their license status with the license board and using our bidding system to get competitive quotes. If you are thinking of hiring Rhino Custom Homes, we recommend double-checking their license status with the license board and using our bidding system to get competitive quotes. Homeowners whohire through BuildZoom's free bidding system report high rates of satisfaction, and homeowners who research contractors online are twice as likely to be happy at the end of their project. I have only been in my new home just over 60 days. There are so many issues with this new construction, which defeats the purpose of building a new construction.
Notable Building Permits filed by Rhino Custom Homes LLC
When they fail to deliver according to your discussion and their word, she will refer to that contract and refuse in your face that she ever made commitments. In my case, we discussed the date by which they should have completed building my house, October 20th. I have called the warranty dept 14 times since early September, and not one person has returned my call.
My entire house look is gone because of their poor workmanship. Rhino homes/Mark Southwick have over 250,000 in liens against homeowners properties in Charlotte county alone! They are not paying the sub contractors or suppliers. Don’t get involved with this nightmare. Find a different, reputable builder that pays his bills. Another thing they are not flexible, should you wish for adjustments during construction!
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I don't know if they actually found the leak yet, I don't know if there is mold in my house, I don't know when this is going to end. The little bit that I do know of what's going on, has come from the plumbers and the remediation people. Ryan Homes has, not only not explained anything, they haven't even shown their face around my house. One of the supervisors said he would call me right back after a meeting he was going into, that was 19 days ago. Their BuildZoom score of 107 ranks in the top 6% of 191,428 Florida licensed contractors. There are FOUR MAJOR cracks on the wall above my fireplace as well.
Rhino Custom Homes' Project and Payment HistoryBottom 10%Small companies
If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. We envision a world where no one in construction loses a night’s sleep over payment. I am the owner of Rhino Custom Homes and Sofia and Stefanos Homes. I have never met or done any work for this customer. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. If you’re browsing Houzz and have a contractor in mind, then you’ll quickly find that requesting a quote is easier than ever.
Learn more about Rhino Custom Homes' recent projects, reviews from other contractors, and general payment terms below. BuildZoom combines license information on 3.5 million contractors with 270 million building permits, and over 135,000 reviews from property owners. The Board makes the determination of eligibility for an award. Florida contractors are not required to carry an active bond.
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A link has directed you to this review. Its location on this page may change next time you visit. Show customers why they should trust your business over your competitors... How those businesses take care of those complaints is what separates good businesses from the rest. Building permit records show that Rhino Custom Homes has worked on 40 permitted projects. BuildZoom hasn't received any reviews for Rhino Custom Homes.
I closed on my new construction in January, customer service from the sales side of things was great. Fast forward to August and there is water running along the grout on the floor tiles, from the half bath and into the living room. Rhino Custom Homes is typically a General Contractor who has worked on 9 jobs in the last 12 months according to available project information.
He took my money and doesn’t know what happened to it. I still have liens over $19,000 and it took me a while to find a contractor who would complete the house with so many items done incorrectly. Analyzing permits over the last 4 years shows that Rhino Custom Homes LLC mostly works on new construction projects. We generally recommend hiring a contractor with a score higher than 95.
Rhino Custom Homes has worked on 9 jobs in the last 12 months. Subs and vendors reported being paid on-time on 100% of projects . This contractor scores a C for payment and ranks in the bottom 10% of small U.S. contractors. After conducting research, my situation is not unique. The poorly constructed home has caused financial hardship and stress for my family who recently located from Baltimore County to Carroll County. We are mortified and stressed that a home that cost well over $500,000 has experienced this level of construction nightmares over the last six years.
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